VIPARIS Le Palais des Congrès de Paris, a Simplified Limited Company, registered in the Paris Trade and Companies Register under number 712 045 491, whose registered office is at 2, Place de la Porte Maillot (hereafter referred to as “VIPARIS” or “the OPERATOR”) publishes and operates the online platform accessible at https://viparisstore.com (hereinafter referred to as “the PLATFORM”).
The PLATFORM offers an intermediary service between the vendors or professional service providers (hereafter “the SUPPLIERS”) and professional buyers, exhibiting in EVENTS taking place in one of the SITES operated by VIPARIS (hereafter “the CLIENTS”) for the distribution of the PRODUCTS and SERVICES necessary for the development and promotion of their stand (hereinafter “the PRODUCTS and Services”).
In this context, it is recalled that VIPARIS acts only as a simple technical intermediary and does not moderate the content published by the SUPPLIERS. Apart from cases in which VIPARIS acts directly as SUPPLIER, VIPARIS’s role is limited to hosting SUPPLIERS’ offers on the PLATFORM and putting them in contact with the CLIENTS.
Furthermore, the sale of the PRODUCTS and SERVICES to the CLIENTS is not governed by these General Terms and Conditions of Use, but by the General Terms and Conditions of Sale specific to each SUPPLIER.
ANY USE MADE OF ANY PART OF THE PLATFORM WHATSOEVER NECESSARILY IMPLIES UNRESERVED ACCEPTANCE BY THE USER OF THESE GENERAL TERMS AND CONDITIONS OF USE (GTCU).
In these GENERAL TERMS AND CONDITIONS OF USE, the following terms have the following meanings:
“PAYMENT SERVICE PROVIDER” or “PSP”: means the company, the holder of a bank license, providing, through the OPERATOR, payment services to SUPPLIERS for the purpose of enabling them to process payments from CLIENTS.
The PAYMENT SERVICE PROVIDER of the OPERATOR is WEBHELP.
The purpose of these GENERAL TERMS AND CONDITIONS OF USE entered into between VIPARIS, on the one hand, and the USER, on the other hand, is to set the contractual stipulations relating to the respective rights and obligations of the PARTIES in connection with the use of the PLATFORM and all the SERVICES offered by it.
Use of the functionalities of the PLATFORM and the SERVICES implies acceptance of these GTCU.
USERS therefore undertake to read these GTCU carefully when accessing the PLATFORM and are invited to download, print and keep a copy.
These GTCU are referenced at the bottom of each page of the PLATFORM by means of a hypertext link and can therefore be consulted at any time.
By using the PLATFORM, USERS acknowledge that they have the resources and skills required to use the PLATFORM.
USERS shall be responsible for the equipment required to access and use the PLATFORM, as well as the telecommunications costs resulting from its use.
VIPARIS can have two distinct roles on the PLATFORM:
The PLATFORM published by VIPARIS consists of bringing together, electronically, USERS who are SUPPLIERS and CLIENTS with a view to selling the PRODUCTS and/or SERVICES.
Except in cases where it acts as SUPPLIER, VIPARIS does not exercise any control over the sale of PRODUCTS and/or the provision of the SERVICES and is not involved in transactions between the SUPPLIER and the CLIENT.
The sale agreement is therefore entered into exclusively and directly between the SUPPLIER and the CLIENT with VIPARIS acting as a mere technical agent.
All details regarding the prices of the PRODUCTS and/or the SERVICES and their descriptions are drawn up by the SUPPLIERS, without the involvement of VIPARIS, which is paid by a fixed fee and a commission levied on sales of the PRODUCTS and/or SERVICES purchased by the CLIENTS from the SUPPLIERS.
Finally, it is specified that these General Terms and Conditions of Use do not under any circumstances confer on USERS the status of employee, agent, proxy or representative of VIPARIS.
VIPARIS sells its own PRODUCTS and/or SERVICES directly on the PLATFORM.
In such cases, the USER is informed of the fact that the SUPPLIER is VIPARIS by noting the words “Seller: [relevant Viparis group company] ".
In accordance with Articles 242 bis and 171 AX of the General Tax Code (CGI), the OPERATOR undertakes to:
Any USER exhibiting or organising an EVENT taking place on a VIPARIS SITE may access the PLATFORM, consult the PRODUCTS and SERVICES and benefit from the SERVICES described in Article 7.1 of these GTCU.
USERS wishing to become CLIENTS or SUPPLIERS are invited to follow the registration procedure set out below.
USERS wishing to become SUPPLIERS must first contact VIPARIS using the contact form available on the PLATFORM by clicking on the "Become a Service Provider" button.
Any USER wishing to become a SUPPLIER must first be listed with VIPARIS. Otherwise, USERS must complete an application form to return to VIPARIS along with the required documents.
USERS who become SUPPLIERS warrant at the time of their approval by VIPARIS that the data they provide are true, honest and accurate. In the event of a change in its situation, the SUPPLIER must immediately inform VIPARIS of its new information.
In the event that the SUPPLIER provides inaccurate or out-of-date information, VIPARIS may immediately suspend or terminate the SUPPLIER’s account without notice or compensation.
The registration and contractual relations between VIPARIS and the SUPPLIERS wishing to offer the PRODUCTS and/or SERVICES on the PLATFORM are governed by the CONTRACT FOR LISTINGS AND PROVISION OF AN ONLINE PLATFORM, available on request from VIPARIS's Purchasing Department by emailing the following address: service.achats@viparis.com
Any USER wishing to have full access to all free features offered by the PLATFORM must first create an ACCOUNT to become a CLIENT.
Registration on the PLATFORM as a CLIENT is free of charge.
To create an ACCOUNT, USERS are invited to provide the following information:
USERS wishing to become CLIENTS agree to provide VIPARIS with true, accurate and up-to-date data that do not in any capacity infringe the rights of third parties, and to provide VIPARIS with any necessary updates to the data provided upon registration.
Lastly, USERS must validate these GTCU before finalising their registration.
Once the registration form has been completed, the password will be automatically generated and sent to the CLIENT by email to the email address provided. The CLIENT may change his/her password the first time he/she logs in. The email address and password are the CLIENT’s IDENTIFIERS.
The CLIENT undertakes to create only one ACCOUNT on the PLATFORM. VIPARIS does not accept any liability for any damaging consequences of using multiple ACCOUNTS for any single CUSTOMER.
USERS are fully responsible for the accuracy and updating of the data provided in connection with the opening and management of their ACCOUNT.
The CLIENT will be solely responsible for the use of his or her IDENTIFIERS and actions carried out through his or her ACCOUNT.
In the event that a CLIENT discloses or uses his or her IDENTIFIER in a manner for which they were not intended, VIPARIS may terminate the ACCOUNT without notice or compensation.
Under no circumstances shall VIPARIS be held liable in the event that the identity of a CLIENT is stolen. Any access and action carried out from a CLIENT’s ACCOUNT will be presumed to be made by that CLIENT insofar as VIPARIS does not have an obligation and does not have the technical means to ensure the identity of people who have access to the PLATFORM from an ACCOUNT.
Any loss, misappropriation or unauthorised use of a CLIENT’s IDENTIFIERS and their consequences are the sole responsibility of the CLIENT, the latter being required to notify VIPARIS, of this immediately by email to the following address: contact@e-viparisstore.com.
The CLIENT may close his or her Account at any time by sending an email to contact@e-viparisstore.com. VIPARIS will deactivate the Account as soon as possible and send the Client an e-mail confirming the closure of his/her Account and the definitive deletion of all of his/her information on the PLATFORM.
Any USER can access the PLATFORM, as well as its various functionalities.
One of the main SERVICES offered by VIPARIS consists of offering any USER the ability to search for specific PRODUCTS and/or SERVICES using the various tabs or using the search engine.
USERS have access to different categories of PRODUCTS and SERVICES, each category including sub-categories.
By clicking on the category of their choice, USERS may access all the PRODUCTS or SERVICES listed in said category. USERS may then refine their search by accessing sub-categories listing all PRODUCTS or SERVICES offered for sale.
USERS may also use the search engine when searching for a specific PRODUCT or SERVICE.
By creating an ACCOUNT, all CLIENTS may access the following features available only to CLIENTS:
Any Customer may place an order for PRODUCTS or SERVICES offered by the SUPPLIERS via the PLATFORM.
Orders for PRODUCTS or SERVICES are placed directly on the PLATFORM. To make an order, the CLIENT must follow the steps described below:
a) Selection of PRODUCTS or SERVICES
The PRODUCTS and SERVICES are presented by each SUPPLIER with a description enabling the CLIENT to understand their key features and the price.
The CLIENT should select the PRODUCT(S) or SERVICE(S) of its choice by choosing the desired quantity or, if applicable, the features of the desired PRODUCT. Once the PRODUCT or SERVICE has been selected, it is placed in the BUYER’s basket.
b) Orders
Once the PRODUCTS or SERVICES have been selected and placed in their basket, CLIENTS must click on the basket and check that the contents of their order are correct. If the CLIENT has not yet done so, he/she/it will be invited to sign in or register.
The Customer is invited to check the content of his order (including the quantity and references of the PRODUCTS or SERVICES ordered, the invoicing address, the means of payment and the price) before confirming its content.
The CLIENT shall then read and accept the Marketplace GTCS by clicking to confirm.
c) Acknowledgement of Receipt
The CLIENT will receive an email confirming that its order has been received. However, the sales contract concluded between the CLIENT and the SUPPLIER is subject to the condition subsequent of availability of the PRODUCT or the SERVICE.
In the event of non-availability of a PRODUCT or SERVICE, the SUPPLIER shall inform the CLIENT thereof within two (2) business days of order confirmation.
In such case, the agreement between the CLIENT and the SUPPLIER shall be automatically terminated and each Party shall be released from its obligations. The CLIENT's bank account shall not be debited.
In the event that the CLIENT has ordered more than one PRODUCT or SERVICE, this termination only applies to the part of the contract relating to the sale of the unavailable PRODUCT or SERVICE.
d) Order Date – Shipping – Delivery
The delivery times stated on the PLATFORM are understood as lead times for the shipment of the PRODUCT. Consequently, these deadlines shall only run from acceptance of the order by the SUPPLIER.
The SUPPLIER undertakes to meet the deadline stated on the product sheet for shipping the PRODUCT.
e) Invoicing
As soon as VIPARIS receives the confirmation of shipment of the PRODUCT or the performance of the SERVICE from the SUPPLIER, the CLIENT's bank account will be debited with the amount of the order.
The CLIENT must promptly confirm in his or her “Personal Space” the receipt of each PRODUCT ordered. Otherwise, the PRODUCT shall be deemed to have been received within thirty (30) days from the date of dispatch by the SUPPLIER.
By creating an Account, CLIENTS will have access to a dashboard enabling them to modify their personal information.
CLIENTS may also track their ORDERS.
Finally, CLIENTS may access the history of all their ORDERS.
VIPARIS offers its professional USERS the opportunity to become SUPPLIERS in order to be able to benefit from certain SERVICES, and in particular to be able to be put in contact with CLIENTS to offer its PRODUCTS and/or SERVICES.
To this end, the potential SUPPLIERS are invited to follow the steps described in Article 6.1. hereof.
In the context of the use of the PLATFORM, each USER undertakes not to infringe public order and to comply with the laws and regulations in force, to respect the rights of third parties and the provisions of these GTCU.
Each USER is required to:
In compliance with the legal and regulatory provisions in force and in accordance with the Law of 29 July 1981 relating to the freedom of the press, USERS undertake not to distribute any message or information which is:
VIPARIS is subject to a general obligation to use its best efforts. VIPARIS will not be held to any higher performance obligation or best efforts obligation of any kind.
VIPARIS undertakes to make every effort to ensure continuity of access to and use of the PLATFORM.
VIPARIS nevertheless draws USERS’ attention to the fact that the current Internet communication protocols do not provide for the definite and continuous transmission of electronic exchanges (messages, documents, identity of the sender or recipient).
Access to the PLATFORM may be suspended for maintenance or upgrade reasons in order to ensure the SITES work properly, without any obligation to inform USERS at VIPARIS’s expense.
VIPARIS does not accept any liability, and in particular:
In the event of abnormal or illegal use of the PLATFORM, USERS shall be solely liable for damages caused to third parties and the consequences of claims or actions that may result therefrom.
With the exception of cases where VIPARIS is the SUPPLIER, the USERS acknowledge that VIPARIS is a hosting provider within the meaning of Article 6 I 2° of the Law of 21 June 2004 on trust in the digital economy, known as the LCEN.
In this respect, VIPARIS reserves the right to remove any content reported to it that it shall consider to be manifestly unlawful within the meaning of Article 6 I 2° of the Law of 21 June 2004 on trust in the digital economy known as the LCEN.
Notification of content that is manifestly unlawful by a USER or any other third party must be sent by e-mail to contact@e-viparisstore.com or sent by registered post with acknowledgement of receipt to: Viparis Service Exposant 2 place de la porte Maillot 75017 PARIS - FRANCE.
In accordance with Article 6 I 5° of the Law of 21 June 2004 on confidence in the digital economy, the notification must include the following elements in order to be valid:
With the exception of the cases in which it is SUPPLIER, VIPARIS draws USERS’ attention to the fact that any dispute arising between a CLIENT and a SUPPLIER must be dealt with by them, the SUPPLIER remaining solely responsible for fulfilling the PRODUCT ORDER or providing the SERVICES offered via the PLATFORM.
In the event of a dispute with a SUPPLIER, USERS may contact VIPARIS's Customer Service Department via the incident management module available to the CLIENTS on the PLATFORM.
VIPARIS will pass on the claim to the SUPPLIER in question, which will be solely responsible for handling the dispute.
In the event that no solution can be reached between the SUPPLIER and the USER, the latter may contact VIPARIS via the chat function available on the PLATFORM or on the following number: + 33 (0)1.40.68.16.16. In this case, VIPARIS will intervene as mediator.
VIPARIS may not be held liable if the non-performance or delay in the performance of one of its obligations described in these GTCU results from a case of force majeure.
A force majeure applies to contractual matters where an event beyond the obligor’s control that could not reasonably be foreseen when the contract was concluded and whose effects cannot be avoided by taking appropriate measures, prevents the obligor from performing its obligation.
If the impediment is temporary, the performance of the obligation is suspended unless the resulting delay justifies the termination of the contract. If the impediment is final, the contract is automatically terminated and the parties are released from their obligations under the conditions provided for in Articles 1351 and 1351-1 of the Civil Code.
In this respect, VIPARIS may not be held liable in particular in the event of an attack by hackers, the unavailability of hardware, supplies, spare parts, personal or other equipment; and the interruption, suspension, reduction or disruption of electricity or other systems or any interruption in electronic communications networks, as well as in the event of any circumstances or event external to VIPARIS occurring after the conclusion of the GTCU and preventing performance under normal conditions.
In such a situation, the USER may not claim any compensation and may not take any action against VIPARIS.
In the event of the occurrence of any of the above-mentioned events, VIPARIS shall endeavour to inform USERS as soon as possible.
In the context of the marketing of the PRODUCTS or the SERVICES via the PLATFORM, the SUPPLIERS may display photographs, brands, logos, drawings and other models belonging to them or belonging to third parties.
Any SUPPLIER offering PRODUCTS or SERVICES for sale via the PLATFORM guarantees that it has the right to represent all the intangible elements presented in the CONTENT.
In any event, VIPARIS shall not be held liable for any act of infringement, given its simple capacity as host of the CONTENT published by the SUPPLIERS.
Any Supplier grants VIPARIS free, non-exclusive, literary and artistic property rights linked to its content, media, description and/or comments for the entire term of their contractual relationship, in particular: the right to reproduce, represent, copy, assign, modify, republish, communicate, distribute, adapt and more generally exploit all or part of the content, description and/or comments on the PLATFORM. These rights are granted worldwide for any use on any media and by any current or unknown broadcasting processes. The SUPPLIER expressly acknowledges and accepts that certain user content may be reformatted solely for the technical needs of the authorised operations and the SUPPLIER therefore grants the necessary rights of adaptation. The SUPPLIER expressly acknowledges and agrees that no use of the contents, materials, description and/or comments, as authorised hereunder, shall give rise to any compensation (in kind or in cash). This concession shall take place from the date on which content, media, descriptions and/or comments are sent to VIPARIS by any means.
The SUPPLIER therefore warrants to VIPARIS that it possesses the necessary rights over the content, medium, description and/or comments. “Rights” means the rights covered by the Intellectual Property Code, including copyright, trademark law and design and model law, on any existing or future medium. Under no circumstances may VIPARIS be held liable for any content, media, description and/or comments made available and/or communicated by a SUPPLIER in respect of which it does not hold the rights necessary for such disputed user content to be posted online.
The USER acknowledges VIPARIS's intellectual property rights over the PLATFORM, its components and related content, and waives its right to challenge these rights in any form whatsoever.
The trademarks, logos, slogans, graphics, photographs, animations, videos, software solutions and texts and any other content on the PLATFORM, with the exception of CONTENT published by SUPPLIERS, are the exclusive intellectual property of VIPARIS and may not be reproduced, used or represented without express permission, subject to the threat of legal action.
Any representation or reproduction, in whole or in part, of the PLATFORM and its contents, by any process whatsoever, without the express prior authorisation of VIPARIS, is prohibited and shall constitute counterfeiting sanctioned by Articles L.335-2 et seq. and Articles L.713-1 et seq. of the Intellectual Property Code.
In particular, VIPARIS expressly prohibits:
Acceptance of these GTCU constitutes acknowledgement by the USERS of the intellectual property rights of VIPARIS and an undertaking to comply with them.
VIPARIS grants a personal, non-exclusive and non-transferable licence to the USERS, authorising them to use the PLATFORM and the information it contains in accordance with these GTCU.
Any other use of the PLATFORM and its content is excluded from the scope of this licence and may not be carried out without the express prior permission of VIPARIS.
VIPARIS may collect personal data in connection with the use of the PLATFORM.
This data is necessary for the management of the PLATFORM and the provision of SERVICES. The data is kept confidentially by VIPARIS for the purposes of the contract and its performance, in compliance with the law.
12.1. In accordance with the legal provisions relating to the protection of personal data, and in particular those set out in: (i) Regulation (EU) 2016/679 of 27 April 2016 (hereinafter the "GDPR"), and (ii) Law no. 78-17 of 6 January 1978, as amended, on information technology, files and freedoms (hereinafter collectively referred to as the "Data Protection Regulations"). VIPARIS undertakes to comply with the obligations that apply to it.
12.2. The personal data provided by the USER will be processed by the companies in the VIPARIS Group in accordance with Appendix [2] hereto.
12.3. Under the Agreement, the information collected by the SUPPLIER may be processed, in a computerised or other manner, with the SUPPLIER acting, where applicable, as data controller for the purposes of managing and monitoring the contractual relationship and performance of the agreement between the CLIENT and the SUPPLIER (including VIPARIS). In this respect, the SUPPLIER undertakes to comply with the Data Regulations and to ensure that data subjects’ rights of access, rectification, opposition on legitimate grounds and erasure, insofar as the data is not required in order for the GTCU to be performed, right to restrict processing and, where applicable, right to data portability to a third-party service provider, are complied with.
Any question or complaint concerning the use or operation of the PLATFORM may be submitted in the following ways:
If any of the provisions of these GTCU are declared null and void with regard to a current legislative or regulatory provision and/or a court decision with the authority of res judicata, such provision shall be deemed not to have been written but shall not affect the validity of the other clauses, which shall remain fully applicable.
Such an amendment or decision does not, under any circumstances, authorise USERS to disregard these GTCU.
These GTCU apply to all USERS navigating the PLATFORM.
The GTCU may be amended and updated by VIPARIS at any time, in particular to adapt to legislative or regulatory changes.
The GTCU applicable are those in force at the time of navigation on the PLATFORM.
The fact that one of the PARTIES has not invoked the application of any clause of these GTCU, whether permanently or temporarily, may not under any circumstances be considered as a waiver of said clause.
In the event of a difficulty of interpretation regarding any of the clause headings, such headings will be deemed not to apply.
THESE GTCU AS WELL AS THE RELATIONSHIP BETWEEN THE USER AND VIPARIS ARE GOVERNED BY FRENCH LAW.
An English translation of the General Terms and Conditions of use may be provided as a courtesy. However, in the event of a dispute, the French version shall prevail.
In the event of a disagreement arising between VIPARIS and a USER regarding the interpretation, execution or termination of this agreement, the PARTIES shall endeavour to settle it amicably. In such cases, the USER is first invited to contact VIPARIS at the following address: contact@e-viparisstore.com
If no agreement is reached, an optional mediation procedure will be proposed, conducted in a spirit of fairness and good faith with a view to reaching an amicable agreement on the occurrence of any dispute relating to this contract, including regarding its validity. The PARTY wishing to implement the mediation process must first inform the other PARTY by registered letter with acknowledgement of receipt indicating the nature of the dispute. Because mediation is not compulsory, USERS or VIPARIS may withdraw from the process at any time.
In the event that the mediation fails or is not envisaged, the dispute that may give rise to mediation shall be referred to the competent court of PARIS.
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Online platform operators are required to inform any USER that generates income on their PLATFORM about its civil and tax obligations.
Useful information is contained in information sheets describing the rules applicable to the declaration of income and the payment of social security contributions. The following forms are also available at the following addresses
- https://www.service-public.fr/professionnels-entreprises/vosdroits/N13442
In terms of social security, this income must give rise to rights to health insurance or pensions. This also applies to taxation: the income generated must be subject to tax.
We remind you that the explanations below are given for information purposes and do not replace the reading of legislative texts, comments from the administration and case law. We also wish to emphasise that the rules set out above are liable to change (in particular the different thresholds which are reassessed each year) and that each PLATFORM USER is solely responsible for its legal obligations.
Moreover, the tax authorities and social security funds are able to complete this basic information and answer any questions.
VIPARIS therefore advises all USERS to approach their tax office, social security office or specialist adviser when in doubt.
1/ Data Controller: the Data Controller is as follows: VIPARIS Le Palais des Congrès de Paris (simplified limited company with share capital of €6,400,352, registered in the Paris Trade and Companies Register under number 712 045 491, whose registered office is in Paris (75017), 2 Place de la Porte Maillot);
2/ Personal data concerned: the personal data concerned are all the data provided by the USER to the Controller, including as part of their contractual relationship.
3 / Legal basis
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Legal basis |
Processing |
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Consent of the User by acceptance of the GTCU |
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User Consent |
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Legitimate interests of the Data Controller: (i) maintaining contact and the business relationship with the Client (ii) enabling the flow of information between its companies with a view to optimising the management of its contracts (iii) defending its interests and ensuring the effective management of this agreement |
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Compliance with a legal obligation |
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4 / Retention period: The Data Controller shall retain the data for the term of the contractual relationship and for an additional period of 10 (ten) years. Certain data may also be stored by reference to statutory limitation periods or for the purposes of ongoing litigation. Any connection logs will be stored for a maximum of 6 months, and cookies will be stored for a maximum of 13 months.
5/ Recipients of personal data: the Controller may disclose personal data:
6/ Transfer outside the European Union: the data subject’s personal data may be transferred outside the European Union by the Data Controller’s subcontractor(s). If necessary, such a transfer will be securely transferred via the EU-US Privacy Shield and/or by using the European Commission’s standard contractual clauses.
7/ Rights of Data subjects: Data subjects shall have a right to access, rectify, update, erase, and object to or restrict the data processing described above, as well as the right to data portability or to exercise any other rights under applicable personal data regulations, by writing to the Data Controller in question at the following address: dataprotection@viparis.com
Data subjects may also contact the French Data Protection Authority (“CNIL”) at 3, place de Fontenoy 75007 Paris, if they consider that their request to exercise one of the above-mentioned rights has not been properly dealt with or that their personal data has not been processed in accordance with the applicable regulations.
